FAQ

Our products are designed to suit a wide range of skin types—including dry, oily, sensitive, acne-prone, and combination skin. Each product is labeled with its recommended skin type to help you choose the best fit.

• Turmeric Cleanser – Best for brightening dull skin and reducing dark spots.

• Neem Cleanser – Great for acne-prone and oily skin.

• Salicylic Cleanser – Ideal for oily, acne-prone, or congested skin.

• Glycolic Toner – Exfoliates and helps with texture and pigmentation. Best used at night 2–3 times a week.

• Rosewater Toner – Hydrating and soothing; great for daily use and sensitive skin.

No. We recommend using the face scrub 2–3 times per week to avoid over-exfoliating. Always follow with toner and moisturizer.

• Dry Skin Moisturizer – Rich and hydrating, best for very dry or flaky skin.

• Non-Comedogenic Moisturizer – Lightweight and designed not to clog pores; great for oily or acne-prone skin.

Salicylic acid works well with niacinamide and hyaluronic acid, but avoid combining it directly with retinol or vitamin C in the same routine unless guided by a skincare professional.

AM Routine:
Cleanser → Toner → Vitamin C → Moisturizer → Sunscreen
PM Routine:
Cleanser → Toner → Retinol (2–3x/week) / Niacinamide → Moisturizer

Note: Always wear sunscreen during the day when using active ingredients like retinol or acids.

Yes. Most of our formulations are gentle, but we recommend doing a patch test first, especially with products containing acids or actives.

Yes! Our sunscreen protects against both UVA and UVB rays and is suitable for daily use under makeup or on bare skin.

Yes! All our soaps are gentle enough for the face and effective enough for the body. They’re made with skin-loving ingredients that cleanse without stripping moisture—perfect for a full-body glow.

• Body Butters – Deep hydration, perfect for dry or flaky skin.

• Body Oils – Lock in moisture and leave the skin glowing without greasiness. Great post-shower.

Most of our products are pregnancy-safe, but we recommend avoiding retinol during pregnancy and consulting with your doctor before using active ingredients.

Yes! Thayu Skincare is proudly Kenyan-made, cruelty-free, and created with love using gentle, skin-nourishing ingredients.

Yes! Products like the turmeric cleanser, glycolic toner, vitamin C serum, and niacinamide serum are perfect for brightening and reducing dark spots.

You can shop directly on our website or DM us on Instagram @thayuskincare We offer nationwide delivery within Kenya.

Orders within Nairobi are typically delivered in 1–2 business days. Other regions take 2–4 business days depending on location.

Yes! DM us or email bernice@thayuskincare.co.ke to book a free skincare consultation. We’ll help you build a personalized routine.