Terms and conditions

Thayu Skincare (“Thayu”, “we”, “us”, “our”) operates www.thayuskincare.co.ke and other associated platforms (collectively, “the Website”). These Website Terms of Use (“Terms”) govern your access to and use of the Website. By using the Website, you accept and agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you should discontinue accessing and using the Website immediately.

Date: 3rd September, 2025

1. Modifications to Terms

We may modify these Terms periodically. Such modifications become effective immediately upon their posting to this site. We will include the date of the latest revision of these Terms at the top of this page. Your continued use of the Website after changes have been made constitutes your acceptance of those changes.

2. Scope of the Terms

These Terms apply only to the use of the Website for browsing and retail purchases. They do not affect the terms and conditions of any other agreements you may have with us. The handling of your personal data is governed separately by our Privacy Policy.

3. Changes to Website

We reserve the right to change or discontinue any aspect, service, or feature of the Website at any time, including product availability, pricing, and the equipment needed for access or use.

4. Registration and Account Integrity

  • Account Creation: You may register an account to facilitate purchases and manage your order history.

  • Information Accuracy: You affirm that all provided information is current, complete, and accurate. You agree to promptly update your information to keep it accurate.

  • Security and Confidentiality: You are entirely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

5. Electronic Communications

By using this Website, you consent to receive communications from us electronically, including transactional emails, promotional offers, and policy updates. All agreements, notices, and disclosures we provide to you electronically satisfy any legal requirement that such communication be in writing.

6. Product Information and Purchases

  • Pricing: All prices are in Kenyan Shillings (KES). We reserve the right to change prices for products displayed on the Website at any time.

  • Availability: All orders are subject to product availability. We cannot guarantee that all products will be in stock at the time of your order.

  • Returns & Refunds: Please refer to our separate Return & Refund Policy for detailed information on eligibility and procedures for returns.

7. User Conduct

  • You agree not to use the Website to:

    • Upload or transmit any content that is unlawful, harmful, or infringes on any intellectual property rights.

    • Engage in any activity that disrupts, interferes with, or burdens the Website’s infrastructure.

    • Use any data mining, robots, or similar data gathering tools.

8. Intellectual Property Rights

All content on this Website, including text, graphics, logos, images, and product formulations, is the property of Thayu Skincare or its content suppliers and is protected by Kenyan and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Disclaimer of Warranties

All products and content on the site are provided on an “as is” and “as available” basis. Thayu Skincare makes no warranties, express or implied, regarding the operation of the site or the information, content, or products included on the site, to the fullest extent permissible by law.

10. Limitation of Liability

Thayu Skincare shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the site or the purchase and use of any products, including but not limited to damages for loss of profits, data, or other intangible losses.

11. Indemnification

You agree to indemnify and hold harmless Thayu Skincare, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or your use of the Website.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Kenya. Any dispute arising from your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Nairobi, Kenya.

13. Contact Us

If you have any questions about these Terms, please contact us at:
Email: info@thayuskincare.co.ke

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Bernice wagana
Bernice wagana

CEO and Founder

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Virginia
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Accountant

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